We work with artisans from northern Germany, but also with national and international artists and artisans.

We can also personalize a product on request. Please contact us via info@haptik.de.

Please register for the newsletter in which we share news with you.

We are happy to answer any questions you may have. Please contact us via info@haptik.de.

We accept payments with EC and credit cards, PayPal, Shop Pay, Google and Apple Pay as well as instant bank transfer via Klarna.

Once you have received notification that your order has been dispatched, it is unfortunately no longer possible to make changes.

Yes, you will find the tracking link in the shipping confirmation.

All orders are processed as quickly as possible. As soon as your order has left our warehouse, it will be delivered within 2 to 3 working days within Germany, and within 5 - 14 days for deliveries abroad.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

The flat-rate shipping fee for orders within Germany is 5.90€ for shipments up to 1kg and 9.90€ for orders over 1kg.
Within the EU, standard shipping up to 1kg costs 14.90€
Standard shipping over 1kg costs 19.90€

We deliver to all EU countries with the exception of the Canary Islands and the Åland Islands.

Please contact us via info@haptik.de.

We grant a 14-day right of return if, contrary to expectations, you do not like a product.

When ordering, you can register or order as a guest.

You can delete your customer account at any time, please send us a message to info@haptik.de.

We are open Thursday from 2:00 p.m. to 6:00 p.m., Friday from 10:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m. You can also find current opening times on Google.